I LOVE fresh move Lettings

5 Aug 2016

Fresh move Lettings in Bramhall is an lettings agent with a difference. Cheryl Hartnett, the franchisee, has two key values which she focuses on – excellent customer service and absolutely transparent billing.

She’s come a long way from her childhood in South Africa and is more than excited to see what lies ahead for her business.

fresh move

Cheryl moved to Bramhall in 2007 after her parents did in the mid 90s and absolutely fell in love with the place. ‘Civilised, special and peaceful’ was the way she described it. She met her husband here, got married here, and while she still enjoys trips back to her motherland, her future is definitely in the Land of Hope and Glory – and more importantly, with fresh move Lettings.

With her excellent customer service experience and her admirable organisation skills, Cheryl decided this was the correct career path to take after falling in love with property whilst in various other jobs, becoming a franchisee at the first opportunity with the company that managed some of her properties down south – fresh move Lettings. With a husband who has had is own building company for 25 years, there’s a lot of entrepreneurship around the dinner table indeed!

Fresh Move Lettings

Currently working from home, getting the name of fresh move Lettings out there can be a struggle, especially after only being open for business a few months. Plans are in place to increase awareness, such as a branded vehicle and opening a shop In Bramhall in the next year, but for now, word of mouth is the key to Cheryl’s success – certainly not a bad thing when you have a record like hers. In her last job as head of operations in a large company, her customer service level was ranked at 99.9% for the last 12 months, and never dropped below 97% in all seven years she was working there! WOW! It’s a real passion for Cheryl to deliver customer service of the highest kind and that’s exactly what you can expect with fresh move Lettings.

Previous experiences with estate agents have driven Cheryl to focus on an ethical customer service with her business. There are no surprise bills, no small print and consequently no unhappy customers. Everything is clear from the start and that’s the way she likes it… Us too Cheryl! Great to hear!

Fresh Move Lettings

Networking has proved successful for fresh move Lettings so far, Cheryl attends Moxie Mingle Networking events and BNI.  Long may the success of networking continue!

Some pastimes for Cheryl include going on walks with her husband into Bramhall where they often visit The Bubble Room, Mercato Italiano and Piccolino. Bramhall Park is a popular destination in the morning time too. Another great hobby is going to Total Fitness in Handforth, where she goes a few times a week to feed her love for exercise. 6 years there have been filled with various types of exercise such as pilates, kettle training and circuit training.

Fresh Move Lettings

This year’s holidays for Cheryl could be seen as somewhat daring – which have included safari trips, swimming with seals and shark cage diving! She’s living to tell the tale and we’re thankful for that. Not only has she strongly recommended shark cage diving, but she can keep giving the community the excellent customer service and transparent pricing strategy with her business! If you’re a landlord and looking for a fresh approach with these high customer service levels, give Cheryl a call!

fresh move

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