The HR Dept sets its sights on success

16 Oct 2018

The HR Dept – a one-stop-shop for everything HR related – is celebrating success this year in the form of an award nomination alongside some fantastic customer feedback results. I Love Bramhall met up with Emma Fay, director of the HR Dept Wilmslow, to find out why her fourth year in business is shaping up to be her best yet.

With an office in Cheadle but clients all over Stockport and beyond, the HR Dept Wilmslow franchise provides small and medium-sized businesses with all the benefits of an in-house human resources department and none of the hassle.

Emma Fay - HR dept

Emma, who’s based in Gee Cross but formerly lived in Bramhall, has worked in HR for a decade, heading up the HR Dept franchise since 2014. Providing employment law advice and human resources support – from creating and advertising job descriptions to vetting potential employees – the HR Dept covers all areas of human resources, functioning as a cost-effective and convenient alternative to an internal department.

Emma Fay - HR dept

Offering the same services and high standards associated with large HR consultancies, the HR Dept adds that all-important personal touch. Clients benefit from a single point of contact, a guaranteed response to their queries within a matter of hours and, where necessary, access to Emma’s broad network of HR professionals across the other HR Dept franchises.

Advising businesses in Bramhall, Stockport and further afield across a variety of staffing matters, Emma deals with contracts of employment, employee handbooks, HR policies, redundancies, appraisals and more. The HR Dept also offers a completely free HR health check for local employers to ensure they are complying with their legal responsibilities. Emma can then help rectify anything identified as a potential issue.

Emma Fay - HR dept

A key service offered by the HR Dept Wilmslow is the provision of comprehensive insurance against tribunal claims – which is especially important given the recent changes in the law. The policies offered by the HR Dept help reduce risk by ensuring that even in cases where the chance of success is low, the insurer will meet the associated costs and cover any payout.

Peace of mind is a key feature of the services offered by the HR Dept overall; recent customer feedback has highlighted that 100% of clients were given peace of mind with regards to their HR queries and 99% of customers said the advice they received met or exceeded their expectations. What’s more, Emma and few of her fellow franchisees have received a nomination for Best HR Consultancy in the prestigious Talk of Manchester Awards!

Emma Fay - HR dept

Outside work, Emma loves nothing more than relaxing in her new home with her beautiful cat Pepper. However, as a big fan of Bramhall’s vibrant community, Emma also spends quite a lot of time in and around the village. When she isn’t meeting with local business clients at Juniper Café or attending a Moxie Mingle networking event, you’ll find Emma enjoying the natural beauty of Bramall Park or meeting up with friends like Gemma from Delphinium.

Emma Fay - HR dept

With time being something of a luxury, however – now that the HR Dept is so well established – Emma is looking to the future and making plans to ensure the business’ growth is sustainable. In 2019, the HR Dept team is likely to expand and Emma – currently an associate member of the Chartered Institute of Personnel and Development – is planning to complete her studies for her postgraduate diploma and achieve chartership.

Whether your business is a 400-strong team or a single-person startup, the HR Dept Wilmslow is on hand to look after all your HR needs. Get in touch with Emma using the links below: